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(410) 861-0530

Address

P.O. Box 28017 Baltimore MD, 21239

©2018 BY BARE RADIANCE. PROUDLY CREATED WITH WIX.COM

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COMMON QUERIES

HOW SOON CAN I EXPECT TO RECEIVE MY ORDER?

Business hours:
Monday-Friday 9am-5pm
Saturday 10am-4pm (for deliveries and inquiries only)
Sunday 9am-3pm (for deliveries and inquiries only)
Strip
Orders are shipped  within 3 business days. Pre-order items are shipped within 5-10 business days. When your order is shipped, you will receive an email with the tracking number. Orders should reach their destination within 1 day of being shipped. If you become concerned about your order, please send an email after a reasonable amount of time has passed and your order will be will traced for you. Orders are shipped via USPS First-Class® Parcel Service Delivery. 

WHAT IS YOUR POLICY REGARDING SHIPPING AND HANDLING?

We currently ship to the Continental U.S. only. We offer a flat rate of $6.99 USPS First-Class® Parcel Service Delivery and handling for all orders $59.99 or less. For a minimum order of $60 after all discounts are applied, we offer complementary USPS First-Class® Parcel Service Delivery​. You will receive an email informing you that your order has shipped which will include your tracking number. Please note that once your package leaves our facility it is no longer under our control, and we cannot be held responsible for lost, stolen or damaged packages. Please double check your shipping address for accuracy before finalizing your order.

WHICH PAYMENT METHODS DO YOU ACCEPT?

  • All debit and credit cards

  • Paypal

  • Bare Radiance Gift Cards

  • Cash App - $BareRadiance

        Only to be used with prior approval for events, consultations, and donations. Please email            customerservice@naturalbareradiance.com before you send any funds through Cash App.

DO YOU OFFER GIFT CARDS?

There are three  ways to obtain a Bare Radiance credit.

  1. Purchasing an online giftcard through our shop page.

  2. Sending funds (through Cash App after obtaining approval) and receiving your personal coupon code. Ex: A $25 off coupon code will look like this: YOURNAME25OFF

  3. Having a physical gift certificate mailed to you.  This gift certificate can be used for vendor events only. Please email customerservice@naturalbareradiance.com to inquire about physical gift certificates.

WHAT ARE THE INGREDIENTS ARE IN YOUR SOAP BARS?

If you have any allergies, check the ingredients for each product before purchase. If you are not sure which products will best meet your needs, please feel free to contact us before placing your order. We can  make recommendations based on customer feedback and our own experiences. We make no claims to diagnose, treat, cure, or prevent any disease or illness.

Cocoa Butter Based Bars:
Coconut oil, palm oil, castor oil, safflower oil, glycerine (kosher, of vegetable origin), cocoa butter (unrefined), purified water, sodium hydroxide (saponifying agent), sorbitol (moisturizer), propylene glycol (from vegetable glycerine), sorbitan oleate (emulsifier), oat protein (conditioner), titanium dioxide (mineral whitener used in opaque soaps), Soy Bean free

*Added color and/or fragrance upon request.

Oatmeal Based Bars:
Coconut oil, palm oil, castor oil, Safflower oil glycerine (kosher, or vegetable origin), purified water, oatmeal, sodium hydroxide (saponifying agent), sorbitol (moisturizer), sorbitan oleate (emulsifer), oat protein (conditioner), titanium dioxide (mineral whitener used in opaque soaps), Soy Bean free

*Added color and/or fragrance upon request.

Honey Based Bars:
Coconut oil, palm oil, safflower oil, glycerine (kosher, of vegetable origin), honey (100% pure natural grade A honey), purified water, sodium hydroxide (saponifying agent), sorbitol (moisturizer), sorbitan oleate (emulsifier), oat protein (conditioner), Soy Bean free

*Added color and/or fragrance upon request.

Shea Butter Based Bars:
Vegetable Glycerin, Sodium Stearate, Sodium Myristate, Sodium Cocoate, Coconut Oil, Palm Oil, Sunflower Oil, Purified Water, Goat's Milk, Titanium Dioxide, Germall Plus Made In Canada, Grade A Unrefined 100% Shea Butter (White)

​*Added color and/or fragrance upon request.

If you have any allergies, check the ingredients for each product before purchase. If you are not sure which products will best meet your needs, please feel free to contact us before placing your order. We can  make recommendations based on customer feedback and our own experiences, but we make no claims to diagnose, treat, cure, or prevent any disease or illness.

HOW SHOULD I STORE MY SOAP LONG-TERM?

Products are 100% natural with the exception of fragrance and coloring. Store in a cool, dry location away from heat vents and direct sunlight or refrigerate. Each bar is wrapped in clear plastic. Keep soap bars wrapped until ready to use. It is best to store individual scents separately.

HOW CAN I MAKE MY SOAP LAST LONGER?

To prolong the life of your soap bar, do not place directly in shower spray or allow to sit in water. A slotted soap dish is good for this purpose. We also suggest not continually scrubbing the bar directly against the skin as this will use up the soap more quickly - instead, rub some soap onto a damp nylon washcloth and agitate until a foamy lather appears.

WHAT ARE THE INGREDIENTS IN YOUR BEARD OIL?

Jojoba is an emollient, making it perfect for soothing the skin and unclogging hair follicles. Additionally, it’s an effective skin moisturizer.

Deficiency of magnesium and calcium in particular results in poor hair growth and hair loss. Zinc is another important mineral for healthy hair. Almond oil is rich in both of these minerals. The glands in the skin produce an oily substance that forms a natural protective coating on each strand of hair. But hair can become too dry and brittle from frequent use of shampoos that strip the hair of these natural oils. This results in breakages and split ends that reduce the length of the hair. Almond oil restores the protective oil layer. It treatment gives hair a nice sheen, besides making it manageable and tangle-free.

Coconut oil will soften your beard, allowing you to tame it and reduce itchiness. In addition, beard oil provides hydration to your skin. 

Tea tree oil has proven very beneficial for the health of your hair and scalp. Like coconut oil, tea tree oil has the ability to soothe dry flaking skin, and remove dandruff.

​The concentration of natural vitamins and fatty acids in shea butter​ makes it incredibly nourishing and moisturizing for skin. It is often used to remedy dry skin and to help protect the skin’s natural oils. Shea butter aids in the skin’s natural collagen production and contains oleic, stearic, palmitic and linolenic acids that protect and nourish the skin to prevent drying. With long term use, many people report skin softening and strengthening as well as wrinkle reduction.

Vitamin E oil works to block free radicals from the body, which play a large part in the aging process. If we can fight off free radicals, then we can reduce wrinkles and keep the skin youthful-looking. Vitamin E partly accounts for the anti-aging benefits of olive oil because it helps restore skin smoothness and protects against ultraviolet light.

WHAT INGREDIENTS ARE IN YOUR SUGAR SCRUB?

Sugar is a natural humectant, meaning it draws moisture from the environment into the skin. So when you apply products with sugar or sugar derivatives, they’ll actually help hydrate your skin and keep moisture within. Sugar is also a natural source of glycolic acid, an alpha hydroxy acid (AHA) that penetrates the skin and breaks down the “glue” that bonds skin cells, encouraging cell turnover and generating fresher, younger-looking skin. Lastly, sugar’s small particles make an excellent topical exfoliant, and are used in a number of body scrubs to exfoliate dead surface skin cells and reveal the glowing, healthy-looking skin underneath.

Activated Charcoal draws bacteria, poisons, chemicals, dirt and other micro-particles to the surface of skin, helping you to achieve a flawless complexion and fight acne.

Honey is naturally antibacterial, so it's great for acne treatment and prevention. Its full of antioxidants, it is great for slowing down aging. It is also extremely moisturizing and soothing, so it helps create a glow.

Vitamin E helps maintain it no matter how much damage it has suffered. This oil gives your skin all of the moisture and antioxidants it needs for healing. It can remove brown spots those usually caused by either aging, radical damage, or bad liver function.

Extra Virgin Olive Oil is an effective treatment for dry or itchy skin. Unlike commercial moisturizers that can clog pores and exacerbate current skin conditions, olive oil penetrates deeply into the skin while providing a cleansing effect.  Olive oil contains three major antioxidants: vitamin E, polyphenols, and phytosterols.  Antioxidants, when topically applied,  help protect the skin from premature skin aging. Hydroxytyrosol, a rather rare compound found in olive oil, also prevents free radical damage to the skin.

WHAT IS YOUR RETURN POLICY?

If you are not completely satisfied with a purchase for any reason, please return it for a full refund minus our shipping charge within 7 days from the date of purchase for products that have not been open, used, or tampered with. Products are only accepted in their original packaging. Please enclose a copy of the packing slip or invoice along with the return.

For your protection and to ensure prompt delivery, we recommend that you send your return via UPS or insured United States Postal Service. Return shipping fees are not refundable. Return labels are not offered. Please allow up to 10 business days for your return to be processed from the time it is received. Your refund will be issued to the original form of payment of which was used to make the purchase. You will receive a copy of your refund via email once it is issued. Please note that your financial institution will likely take approximately seven business days to reflect this transaction. In order to initiate return, email CustomerService@NaturalBareRadience.com. A customer service representative will then provide you with instructions and a return address to ship your item(s) back. 

Damages & Shortages:

If your package was damaged in transit, you must notify within 2 business days so a claim can be made with the carrier. Do not discard any damaged packaging in the event the carrier would like to inspect the box and its contents. Notify by email: CustomerService@NaturalBareRadiance.com